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Frequently asked questions

Everything about the Novo models and the API platform.

What is NOVORIO?

An AI research company. We build the Novo family of language models and a developer API platform for using them.

Is Novo chat free to use?

Yes. Novo chat is free for everyday use. The API platform has a free evaluation tier and paid production tiers.

Are the models open?

Our technical reports and benchmark methodology are published openly. Model weights access depends on the release — see the models page for current terms.

What is the context window?

Both Novo-4 models support a 128K token context window with full-context retrieval quality verified on our published benchmark suite.

Do you support function calling?

Yes. Parallel tool calls with reliable argument parsing are available on both Novo-4-Pro and Novo-4-Flash.

Is my API data used for training?

No. API inputs and outputs are not used to train our models. See the privacy policy for retention details.

How do I get support?

Email contact@novoriollc.business or use the contact page. We respond within two business days.